SMS APP: Email Templates

Modified on Wed, 9 Apr at 1:17 PM

In this section of the SMS App you are able to set up and store all of the various email messages that you will send during the process of a repair order. These emails will go out to the customers during the process of a Repair Order.

You will find Email Templates Tab under the RO Settings Tab in the SMS app.

At the top of the screen there is an add button which allows you to add a new email template. Clicking the add button will bring up a new window.

On this window you will be able to type in the name of the email template and the content for the email. Press the Save and Close button to finalize your selection and it will be added to the master list.

The pencil icon allows you to edit your e templates and the icon next to the pencil allows you to archive, copy, or preview that email template. The eyeball icon means that you can only view the template. In order to edit it again change it back into a draft.