DRIVE Reputation App v26.5.0 - Release Notes

Modified on Tue, 28 Jul at 1:41 PM

DRIVE Reputation App v26.5.0 – Release Notes

July 30, 2026

Drive Reputation Management v26.5.0 focuses on improving review request reliability, customer management, social account integrations, and overall platform stability. This release includes enhancements to review workflows, customer visibility, invoice management, and administrative experiences, along with numerous bug fixes designed to improve day-to-day usability.

Review & Reputation Improvements

Several updates have been made to improve the accuracy and reliability of automated review requests.

Improved review frequency validation for repeat customers.

Fixed issues that could prevent valid review requests from being sent.

Improved handling of review request links and customer review experiences.

Resolved cases where review notifications could be delivered incorrectly.

Internal Review Workflow Enhancements

The internal review process has been refined to provide clearer messaging and a more seamless experience when customers submit private feedback.

Improved customer routing and messaging for internal reviews.

Reduced duplicate system notifications.

More consistent review workflow behavior.

Social Profile & Integration Improvements

Enhancements have been made to social account setup and profile management.

Improved Google Business Profile location selection during setup.

Better handling of connected business profiles.

More reliable social account onboarding experience.

Social Account Management Updates

Resolved several issues affecting social account configuration and administration, helping improve reliability across connected review platforms.

Customer & Contact Management Improvements

Customer records now display more consistently throughout the application.

Improved display of customer information across reviews, inboxes, invoices, and customer management screens.

Better handling of company customers and business accounts.

Improved customer name and profile icon display.

More accurate customer alert reporting.

Invoice Management Enhancements

Several invoice-related fixes have been implemented to improve stability and usability.

Resolved invoice viewing errors.

Improved invoice detail screen reliability.

Corrected customer information display when editing invoices.

Improved handling of payment information and invoice actions.

Added greater consistency when displaying contact information.

Inbox & Follow-Up Improvements

Updates have been made to improve customer communication workflows and follow-up management.

Improved inbox customer visibility.

Fixed follow-up editing issues.

Improved warning and alert displays.

Resolved layout inconsistencies on follow-up screens.

Enhanced follow-up workflow stability.

Notification & Alert Improvements

Review notifications and customer alerts received several enhancements.

Resolved notification delivery issues involving inactive users.

Improved customer alert classifications.

Enhanced alert accuracy throughout the application.

Improved visibility of customer communication issues requiring attention.

Platform Reliability & Administration Improvements

We've made several behind-the-scenes improvements to enhance overall platform reliability and create a more consistent experience throughout the Reputation Management application.

Improved administrative workflows across the platform.

Enhanced overall application stability and usability.

Improved consistency across account and location-level experiences.

Resolved a variety of issues affecting day-to-day workflows.